Our Frequently Asked Questions
Product & Usage
How do I use the Adora Cleaning Concentrate?
How do I use the Adora Cleaning Concentrate?
Each 30ml bottle of Adora concentrate is designed to create 300ml of powerful, plant-based surface cleaner.
- Pour the full 30ml concentrate into your Adora Blend in Bottle
- Fill with cool tap water to just below the neck
- Shake gently to mix
- Spritz and clean as usual — enjoy the beautiful scent as it lingers in your space
Can I use any bottle or do I need Adora’s glass one?
Can I use any bottle or do I need Adora’s glass one?
While you can technically use any 300ml spray bottle, ourGlass Bottle for Lifeis designed for optimal performance and longevity. It’s also part of what makes the Adora ritual feel elevated — clean lines, a weighty hand-feel, and no plastic waste.
What surfaces is Adora safe to use on?
What surfaces is Adora safe to use on?
Our cleaner is pH-neutral and safe for most sealed household surfaces, including:
- Stone and quartz countertops
- Sealed wood and cabinetry
- Tiles, glass, mirrors
- Stainless steel and aluminium
As always, we recommend doing a quick patch test on antique, unsealed, or particularly delicate surfaces before full use.
How long will a bottle last?
How long will a bottle last?
Each 300ml bottle provides around 230–250 sprays. Most households will use one every 2 to 4 weeks, depending on frequency and number of users. Many people find they clean more often — simply because they love the scent and ritual.
Is it safe around children, pets, and food prep areas?
Is it safe around children, pets, and food prep areas?
Yes. Our formulas are non-toxic, plant-based, and biodegradable, with no parabens, phthalates, synthetic fragrances, or artificial dyes. You can safely use it around kids, pets, and kitchens — just avoid spraying directly onto toys or bedding.
Scent & Experience
What are the Adora Signature Scents?
What are the Adora Signature Scents?
Our debut Signature Collection includes three distinctive scent profiles, designed to complement different moods and spaces in the home:
- Everleaf — Botanical, green, and crisp. Inspired by green tea and herbs. Ideal for mornings, kitchens, and home offices.
- Driftwood — Bright, airy, and sophisticated. A fougère blend with ocean breeze and soft woods. Perfect for bathrooms and living areas.
- Sandalmist — Warm, woody, and grounding. Rich sandalwood with amber and cardamom. Best for bedrooms, wind-down moments, and reflective spaces.
Each scent is made from premium essential oils and formulated to linger gently — enhancing the room long after you’ve cleaned.
Do the scents linger after cleaning?
Do the scents linger after cleaning?
Yes — our formulas are crafted to leave behind a subtle, long-lasting scent trail. Unlike synthetic cleaners that disappear or overpower, Adora scents are designed to settle into your space like a quiet signature.
Will there be more scents or products?
Will there be more scents or products?
Yes. We’re currently developing refillable hand soap, fabric sprays, and new scent blends. As we grow, our goal is to offer a full system of refill-first, low-impact home care essentials.
Sustainability & Impact
How much plastic waste does Adora help prevent?
How much plastic waste does Adora help prevent?
The average household uses 12–15 plastic spray bottles per year. Adora replaces all of them with one long-lasting glass bottle and concentrated refills.
Switching to Adora can eliminate up to 3kg of plastic and 6–8kg of CO₂ emissions per household annually — just by changing your surface cleaner.
Why do your concentrates come in small bottles?
Why do your concentrates come in small bottles?
Because most cleaning sprays are over 90% water. We don’t believe in shipping water across the country when you already have it at home. Our 30ml concentrates are compact, efficient, and reduce transport-related emissions by up to 90% compared to traditional cleaners.
What materials do you use?
What materials do you use?
Our products are thoughtfully designed in the UK and manufactured with trusted global partners who meet our ethical and environmental standards.
Orders, Subscriptions & Support
Can I buy refills without a subscription?
Can I buy refills without a subscription?
Yes — you can purchase any of our concentrates or multi-packs as a one-time order. Subscriptions are available if you’d like to save and receive refills on a regular schedule.
How does the subscription work?
How does the subscription work?
Our default delivery schedule is every 90 days, but you can adjust it to suit your needs. You can pause, skip, or cancelanytime. No fees, no contracts — just flexible, low-waste refills delivered to your door.
Can I change my scent or delivery frequency?
Can I change my scent or delivery frequency?
Yes. You can update your subscription at any time through your customer portal. Or just reach out — we’ll be happy to help you tailor it.
What if my bottle isn’t working?
What if my bottle isn’t working?
Try unscrewing the nozzle and rinsing under warm water. If it’s still not functioning properly, email us — we’ll send a replacement part straight away.